Ms Shalini Warrier was appointed as Executive Director of Federal Bank with effect from 15 January 2020. She joined the Bank on 2nd November 2015 as the COO, with her primary responsibility being operational excellence, coupled with digital innovation. In May 2019, she took on the additional responsibility of Business Head of Retail Banking Products. Ms Shalini is a Member of the Institute of Chartered Accountants of India and stood first at the All-India level in 1989. She is also a Certified Associate of Indian Institute of Bankers. She has over 29 years of banking experience. Prior to joining Federal Bank, she worked with Standard Chartered Bank, handling multiple disciplines across India, Brunei, Indonesia, Singapore and UAE. She is also on the Board of IDBI Federal Life Insurance Company Limited and Federal Operations and Services Limited. In her current role, she leads the Bank's initiatives designed to enhance customer experience and operational excellence through automation and digitalization. She is also responsible for delivering innovative retail products to the existing and prospective customers of the bank. She has represented the Bank at various fintech and technology platforms in India and abroad.